Wednesday, December 9, 2009

Forbidden Fruit (apple rant)

The story of Adam and Eve is famous. It is a story of human nature, curiosity, temptation and the lure of the forbidden. Of all the trees in the Garden of Eden, Eve is tempted by the only one God forebode. She is convinced by the serpent to take just one bite of the forbidden fruit. What’s left? What has forever been the symbol of man’s fall from God’s grace? The apple with a bite out of it. Do you see where this is going?


Apple professes to have the best products, superior to PC. No viruses, no issues, totally integrated, blah, blah, blah… I’m so over it! Apple makes some pretty cool things, I’ll admit that! I could not live without my iPod, or iPhone! But I could live without the crazy bizarre world Apple has created.


I have a friend who has a Mac. Sheonly had her Mac for a year when one day out of the blue… Bam! The “rainbow of death” (that’s what Mac users call that rainbow circle that pops up on the screen whenever there Mac gets “confused”). It crashed! Yes, her precious, infallible Mac crashed! She had to get an entirely new hard drive (which she had to pay for), and she ended up losing a ton of files…


Now in isolation, this is no big deal, but as of late I have been hearing a lot of once loyal Apple users complaining about their computers. When they are working they are great, but when a Mac breaks down there’s hell to pay! It costs an arm and a leg to repair, and apparently they break down a lot more than the Apple pr team has led the public to believe!


My personal experience with Apple has been very frustrating to say the least. I am a proud PC owner and don’t have any plans to switch to a more expensive Mac in the near future. I do however own an Iphone. And in less than a year I have needed to replace it twice. The first time was my fault. I dropped the phone and the screen went white and hasn’t snapped out of it since. When I took it to the Apple store they gave some spiel about water damage and warranty replacement… blah blah blah, $400! So, like an addict I shelled over the $400 bones to get my new iPhone. Less than two months after that my volume button fell off. I went to the Apple store, they took a look at my iPhone and said I needed to make an appointment to come in and get a replacement iPhone. I thought this was insane since I just needed a button replaced, but I came back 3 days later anyway. When I got there it was a totally different story. “Ma'am this phone has been water damaged…blah, blah, blah… we cannot replace it unless you give us $200” I was pissed! “I just need a NEW BUTTON! You want me to pay $200 for a new button?” I stomped out of the store and haven’t looked back since.


I’m not sure how my phones keep getting water damaged, you would think I take them swimming. I’m convinced the moisture in the air trips that moisture sensor in the damned phone. Noentheless, you can’t insure the iPhone, so I’m stuck with a phone that has a missing volume button, and that’s fine with me, because I refuse to pay for an entirely new phone just to replace a single button. That’s stupid, and not to mention bad for the environment!


I’m sure Apple makes lovely products. I’m just not happy about the scam I feel I’ve been drawn into. Now I’m totally addicted to my iPhone they know they can charge me whatever for it, and I’ll pay it. Talk about a downfall.



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